About Us
About Us
At Cloomi, we believe better sleep changes everything.
We created our signature memory foam pillow to help people who suffer from neck pain, poor posture, or just want to wake up feeling truly refreshed. Designed with comfort and alignment in mind, Cloomi delivers deep, restorative sleep — night after night.
Because when your neck is supported, your whole body feels it.
Contact Us
Have a question, concern, or just want to say hi?
We’re here for you — reach out anytime at info@cloomi.store.
Frequently Asked Questions
Q: Who is the Cloomi pillow for?
A: Anyone who wants better sleep — especially if you struggle with neck pain, stiffness, or restless nights.
Q: Is the pillow good for all sleeping positions?
A: Yes! The ergonomic design supports side, back, and combination sleepers.
Q: How do I clean the pillow?
A: The soft outer cover is removable and washable. We recommend air drying only.
Q: Will it really make a difference?
A: Most customers feel the difference after just one night. But don’t take our word for it — we offer a 30-day guarantee.
Shipping Policy
We ship globally.
Depending on your location, shipping typically takes:
7-14 business days (South Africa)
9-16 business days (US)
4–7 business days (NA, UK, AU)
5–10 business days (remote or international zones)
You’ll receive a tracking number via email once your order is on its way.
Returns & Guarantee
We stand behind every Cloomi pillow.
If your product arrives broken, lost, or defective — we’ll make it right.
We also offer a 30-day satisfaction guarantee — but honestly, once you feel the difference, you won’t want to give it up.
To request support, contact us at info@cloomi.store.